Software
- Pre-configured applications designed to manage a multitude of supply chain processes and exceptions
- Process integration with support for many integration and ERP standards
- DEX hosted applications with software applications over the Internet
|
Deployment
- Detailed deployment and implementation plans
- Business case templates with impacted metrics
- Integration with business partners and stakeholders
- Training materials
- Test plans and test scripts
|
Maintenance & Support
- Technical support
- Ongoing change management guides
- Performance-backed service level agreement
- Performance reports and metrics
- Product upgrades and enhancements
- Database operations
(Managed Applications only)
|