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About DEX - Alliance Partners
DEX recognizes the need to provide fully-integrated solutions for our clients. Through our alliance team, clients fully integrate transportation, call center, field service, and warranty services with DEX’s forward logistics and reverse logistics, depot repair, part sales, and asset recovery services. In addition to our own multi-region facilities, we co-locate within our partners’ worldwide facilities, providing clients with access to locations around the globe.
Our clients can call on DEX to fulfill their transportation, call center, field service, and insurance requirements for various programs. We partner with experts within your specific industry, providing you with a comprehensive, total solution.
DEX’s alliance partners include:
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Call center solutions for technical support, customer service, voice, e-support, chat, and e-commerce transactions. DEX provides access to call centers that will handle your capacity, large or small, with multilingual support in most countries.
ACCENT is an international provider of customer lifecycle management solutions. It partners with world-class companies to help them acquire, support, retain, and grow their customers at every stage in the customer lifecycle. For more information, visit www.accentonline.com.
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Reverse logistics software solutions. Partners to develop industry-leading solutions and services that address business needs.
Oracle (NASDAQ GS: ORCL) is the world's largest enterprise software company. For more information about Oracle, please visit our Web site at
http://www.oracle.com.
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Field engineering “on-site” service. DEX partners provide the true “feet in the street” service for front-end equipment installations and after-sales on-site service calls needed to support your installed base.
Founded in 1975, AMERICAN SYSTEMS is one of the largest employee-owned companies in the United States, with approximately 1,400 employees nationwide. For more information, please visit: www.AmericanSystems.com.
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DEX and RLA are partners.
Trade association focused on third party service providers to whom OEMs, ODMs, branded and retail companies outsource. The Reverse Logistics Association monitors thousands of 3PSPs worldwide who are providing aftermarket supply chain services, while supporting the outsourcing needs of OEM, ODM, branded and retail companies.
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Freight movement via air, ocean, or ground shipments. DEX partners with several of the world’s largest freight carriers to provide our customers with superior, cost-effective freight movement. |
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Underwriting and administration for extended warranty/service programs. DEX has teamed with leading insurance underwriters and third party administrators to offer our retail and OEM customers with extended service warranty packages that meet applicable regulatory requirements. |
Contact us for more information about our partners. |
